ISBN: 0442002270 9780442002275

Category: Business & Economics / Development / Sustainable Development

Page count: 261

In meeting the need for continuous improvement in safety performance, the behavior-based approach presents many parallels with the quality improvement process. Both of these approaches use scientific methods to identify, measure, and provide feedback on upstream factors of excellence. In addition to presenting the parallels with quality, this volume also provides techniques aimed at implementation issues--organizational development, trainer training, and employee involvement. Annotation(c) 2003 Book News, Inc., Portland, OR (booknews.com)