The examples are designed to encourage readers to explore the concepts and techniques by conducting their own quantitative and qualitative analyses of cost, procedure, process, and outcome paths in human services.

Is a given treatment, intervention, or program worth it? How can a program do more or better with less? Evaluating the costs of a program can be the missing link between a superficial evaluation and one that will get changes made and funding delivered. In accessible language and without complex formulas, this book provides a roadmap for measuring program costs and outcomes and analyzing cost-effectiveness, cost-benefit, and cost-utility. Also explained are simplified ways to use economic appraisal methodologies--such as net present valuation, internal rate of return computation, and payback period determination--in a cost-inclusive evaluation. Instructive examples span a range of human services, education, and health care contexts. Other evaluator- and student-friendly features include helpful graphics, procedure steps, end-of-chapter discussion questions, a list of acronyms, and a glossary of key terms.

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