Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling a wide variety of difficult patient interviews. Each chapter presents a hypothetical scenario, describes effective communication techniques for each phase of the interaction, and identifies pitfalls to avoid. The presentation includes examples of physician-patient dialogue, illustrations showing body language, and key references. This edition includes new chapters on caring for physician-patients, communicating with colleagues, disclosing unexpected outcomes and medical errors, shared decision making and informed consent, and teaching communication skills. Other new chapters describe clinical attitudes such as patience, curiosity, and hope.

You know that anything can happen in the emrgency department. Are you prepared to face the challenges? By presenting 100 real-life case studies, Drs. Freed, Mayer, and Platt help you understand the full range of medical emergencies, including trauma, drug- and alcohol-related problems, pediatric emergencies, heart problems, and psychiatric issues. To show you how emergency staff evaluate and solve problems, each case study includes: succinct descriptions of symptoms and circumstances, discussion of diagnosis and treatment, questions that stimulate further discussion, and current references. Completely updated, this third edition reflects the way emergency medicine is practiced today. This new third edition now includes more cases that demonstrate how all members of the emergency staff - practicing physicians, residents, nurses, medical students, and prehospital care providers - interact and react in emergency situations.

本書は、わが国の教育で欠如している医療面接の応用編を提供してくれる存在であり、しかも、臨床現場の日常的な問題を取り上げて、会話例をあげながら、非常にわかりやすく、簡潔に記述されている。したがって、困難な医師―患者関係に悩んだり、日常の種々の臨床現場での対処法に困難を感じている臨床医にとって格好の教科書になるであろう。