This is the first thorough review and analysis of the extensive research literature on nonverbal sex differences among infants, children, and adults. Judith A. Hall summarizes and explores data on nonverbal skill and style differences, including the sending and judging of nonverbal cues of emotion, facial expression, gaze, interpersonal distance, touch, body movement, and nonverbal speech characteristics.

Roter and Hall set out specific, scientifically established principles and recommendations for improving doctor-patient relationships. They describe and analyze the social and psychological factors that color the doctor-patient exchanges and detail changes that will benefit both parties to the medical experience. In recognizing the great importance of the social process to sound medical care, the authors offer needed encouragement and principles of action to doctors and patients alike. They, accordingly, allow both caregiver and receiver to reflect on how each approaches the medical visit and how the results of that emotionally charged event can be significantly improved.

NONVERBAL COMMUNICATION IN HUMAN INTERACTION is the most comprehensive and readable compendium of research and theory on nonverbal communication available today. Written by a communication scholar and two social psychologists, the book offers an interdisciplinary approach to the study of nonverbal communication that shows how it affects a wide variety of academic interests. The theory and research included in this text comes from scholars with a wide variety of academic backgrounds, including communication, anthropology, counseling, psychology, psychiatry, and linguistics. The eighth edition includes new material on nonverbal messages and technology/media that covers the increasing amount of communication that is mediated by some form of technology and newly added text boxes that acquaint readers with cutting-edge research questions and findings, and appeal to your real-life concerns. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Explanations for nonverbal sex differences surely have much to do with cultural expectations and social learning processes, she argues, but to unravel the exact causal influences is a complex task, one that has hardly begun.

Medical visits are often less effective and satisfying than they would be if doctors and patients better understood the communication processes conducive to the attainment of mutual goals. The verbal and nonverbal exchanges that take place between doctor and patient affect both participants and can result in a range of positive or negative psychological reactions--including comfort, alarm, irritation, or resolve. "Talk" is broadly interpreted and is shown, on the basis of extensive research evidence, to have far-reaching impact. Roter and Hall set out specific, scientifically established principles and recommendations for improving doctor-patient relationships. They describe the process of communication, analyze the social and psychological factors that color doctor-patient exchanges, and detail changes that will benefit both parties. In recognizing the critical importance of the social process to sound medical care, the authors offer needed encouragement and principles of action to doctors and patients alike.

The foundational knowledge and practical actions you need to effectively address your patients’ emotions—and manage your own Emotions are ever-present in the context of illness and medical care and can have an enormous impact on the well-being of patients and healthcare providers alike. Despite this impact, emotions are often devalued in a medical culture that praises stoicism and analytical reasoning. Featuring the latest theories and research on emotion in healthcare, this much-needed resource will help you build the necessary skillset to navigate the extraordinary emotional demands of practicing medicine. Emotion in the Clinical Encounter will help you: Learn the science of emotion, as it relates to clinical care Understand the role of emotion in illness Recognize the connection between clinical response to patient emotions and care outcomes Develop effective strategies for emotion recognition Build strong emotional dialogue skills for medical encounters Identify biases that may shape clinical interactions and subsequent outcomes Understand emotion regulation in patients, providers, and in the clinical relationship Address challenges and opportunities for clinical emotional wellness Identify a new path forward for delivering emotion-based medical school curricula “How did we manage for this long in healthcare without this textbook? This is an essential guide to help both trainees and established clinicians sharpen their skills. Our patients will only benefit when we bring our full set of skills to the bedside." —Danielle Ofri MD, PhD, Clinical Professor of Medicine, New York University, Editor-in-Chief of Bellevue Literary Review, and author of What Doctors Feel: How Emotions Affect the Practice of Medicine “This is a unique contribution that deeply explores the role of emotions in clinical medicine, drawing on a wide range of disciplines and presenting both scholarly paradigms and practical applications. It should be essential reading for medical educators, clinicians and patient advocates who all aim to better navigate today’s frustrating healthcare system.” —Jerome Groopman MD, Recanati Professor Harvard Medical School, and author of How Doctors Think “Emotion in the Clinical Encounter is a must-read book for clinicians. It would be especially helpful if medical students start their careers by reading this invaluable volume to gain a deeper understanding of human emotion. The book is evidence-based and detailed enough to be perhaps the definitive guide to emotions for the clinician.” —William Branch, MD, MACP, FACH, The Carter Smith, Sr Professor of Medicine, Emory University