The leading program evaluation reference, updated with the latest tools and techniques The Handbook of Practical Program Evaluation provides tools for managers and evaluators to address questions about the performance of public and nonprofit programs. Neatly integrating authoritative, high-level information with practicality and readability, this guide gives you the tools and processes you need to analyze your program's operations and outcomes more accurately. This new fourth edition has been thoroughly updated and revised, with new coverage of the latest evaluation methods, including: Culturally responsive evaluation Adopting designs and tools to evaluate multi-service community change programs Using role playing to collect data Using cognitive interviewing to pre-test surveys Coding qualitative data You'll discover robust analysis methods that produce a more accurate picture of program results, and learn how to trace causality back to the source to see how much of the outcome can be directly attributed to the program. Written by award-winning experts at the top of the field, this book also contains contributions from the leading evaluation authorities among academics and practitioners to provide the most comprehensive, up-to-date reference on the topic. Valid and reliable data constitute the bedrock of accurate analysis, and since funding relies more heavily on program analysis than ever before, you cannot afford to rely on weak or outdated methods. This book gives you expert insight and leading edge tools that help you paint a more accurate picture of your program's processes and results, including: Obtaining valid, reliable, and credible performance data Engaging and working with stakeholders to design valuable evaluations and performance monitoring systems Assessing program outcomes and tracing desired outcomes to program activities Providing robust analyses of both quantitative and qualitative data Governmental bodies, foundations, individual donors, and other funding bodies are increasingly demanding information on the use of program funds and program results. The Handbook of Practical Program Evaluation shows you how to collect and present valid and reliable data about programs.

Praise for the third edition of the Handbook of Practical Program Evaluation "Mix three of the most highly regarded evaluators with a team of talented contributors, and you end up with an exceedingly practical and useful handbook that belongs on the reference shelf of every evaluator as well as program and policy officials." Jonathan D. Breul, executive director, IBM Center for The Business of Government "Joe Wholey and his colleagues have done it again a remarkably comprehensive, thoughtful, and interesting guide to the evaluation process and its context that should be useful to sponsors, users, and practitioners alike." Eleanor Chelimsky, former U.S. Assistant Comptroller General for Program Evaluation and Methodology "Students and practitioners of public policy and administration are fortunate that the leading scholars on evaluation have updated their outstanding book. This third edition of the Handbook of Practical Program Evaluation will prove once again to be an invaluable resource in the classroom and on the front lines for a public service under increasing pressure to do more with less." Paul L. Posner, director, public administration, George Mason University, and immediate former president, the American Society of Public Administration "The third edition of the Handbook of Practical Program Evaluation reflects the evolving nature of the field, while maintaining its value as a guide to the foundational skills needed for evaluation." Leslie J. Cooksy, current president, the American Evaluation Association "This third edition is even more of a must-have book than its earlier incarnations for academics to give their students a comprehensive overview of the field, for practitioners to use as a reference to the best minds on each topic, and for evaluation funders and consumers to learn what is possible and what they should expect. I've been in evaluation for 35 years, and I used the first and second editions all the time." Michael Hendricks, Ph.D., independent evaluation consultant

In the public and nonprofit arenas, leaders face the unique challenge of protecting the public interest while implementing organizational change initiatives. To succeed, these leaders must build organizations that are “change-centric,” carefully weigh and prepare for the risks of change, and develop a change-oriented leadership style that authors Kee and Newcomer call transformational stewardship. A comprehensive approach to leading change, Transforming Public and Nonprofit Organizations: Stewardship for Leading Change provides public and nonprofit leaders and students of leadership, management, and organizational change with theoretical knowledge and practical tools for accomplishing change goals while protecting the broader public interest. This insightful and useful guide offers: An introduction to the change-oriented leadership concept, transformational stewardship An easy-to-follow model for initiating change in the public interest Case studies, practical tips, and resources for additional learning An organizational assessment instrument to gauge readiness for major change A 360-degree assessment instrument to identify individual leadership strengths and areas for improvement

An evaluation framework for more effective government Improving Government Performance takes as project management approach to government program evaluation, offering clear strategies with real-world practicability. Expert discussion details crucial guidance on planning, implementation and analysis, providing a robust framework for quick, efficient, cost-effective evaluations. Systematic evaluation of reveals weaknesses before they break, allowing timely revision and readjustment that can improve productivity, streamline operations, and promote high-quality management; this book provides essential guidance for through, effective review and analysis of any government program or agency.

This volume of New Directions for Evaluation critically reviews current design and use of performance measurement in public and nonprofit programs. The authors describe the context surrounding design and implementation of performance measurement systems, discuss best practices in performance measurement, and provide examples of the use of performance measurement in all levels of government and the nonprofit sector.

A 2020 CHOICE Outstanding Academic Title How officials reporting to both executive officials and congressional representatives work to keep the government honest, efficient, and effective. Inspectors general are important players in the federal government, and their work often draws considerable public attention when one of them uncovers serious misdeeds or mismanagement that make the headlines. This book by two experts in public policy provides a comprehensive, up-to-date examination of how inspectors general have operated in the four decades since Congress established the offices to investigate waste, fraud, and mismanagement at federal agencies and to promote efficiency and effectiveness in government programs. Unique among federal officials, inspectors general are independent of the agencies they monitor, and they report to the executive and legislative branches of government. One key factor in their independence is that they are expected to be non-partisan and carry out their work without regard to partisan interests. The authors of U.S. Inspectors General: Truth Tellers in Turbulent Times emphasize the “strategic environment” in which inspectors general work and interact with a variety of stakeholders, inside and outside the government. Their new book is based on in-depth case studies, a survey of inspectors general, and a review of public documents related to the work of inspectors general. It will be of interest to scholars and students of public policy and public management, journalists, and ordinary citizens interested in how the government works—or doesn’t work—on their behalf.

Public managers, contractors, and grantees conducting evaluations for government operate in a complex environment where policymakers and commissioners of evaluation expect different types of "evidence" and simultaneously employ different criteria in judging the quality of that evidence. Evidence-Building and Evaluation in Government provides a road map for evaluators doing business within or for government, and public managers who are expected to assess and use evidence generated by a large variety of evaluation approaches. The book provides checklists and how-to guidance to help students and other readers develop skills in important activities such as: assessing the quality of evidence claims; developing theories of change to guide the design and evaluation of programs and policies; developing learning agendas to bridge the gap between evidence producers and potential evidence users; and increasing the support of public leaders and executives in the generation and use of evidence to inform their decision-making. Authors Kathryn Newcomer and Nicholas Hart include end-of-chapter exercises for readers to test their ability to apply the skills described.

In the public and nonprofit arenas, leaders face the unique challenge of protecting the public interest while implementing organizational change initiatives. To succeed, these leaders must build organizations that are 'change-centric,' carefully weigh and prepare for the risks of change, and develop a change-oriented leadership style that authors Kee and Newcomer call transformational stewardship. A comprehensive approach to leading change, Transforming Public and Nonprofit Organizations: Stewardship for Leading Change provides public and nonprofit leaders and students of leadership, management, and organizational change with theoretical knowledge and practical tools for accomplishing change goals while protecting the broader public interest. This insightful and useful guide offers: An introduction to the change-oriented leadership concept, transformational stewardship An easy-to-follow model for initiating change in the public interest Case studies, practical tips, and resources for additional learning An organizational assessment instrument to gauge readiness for major change A 360-degree assessment instrument to identify individual leadership strengths and areas for improvement

In the public and nonprofit arenas, leaders face the unique challenge of protecting the public interest while implementing organizational change initiatives. To succeed, these leaders must build organizations that are “change-centric,” carefully weigh and prepare for the risks of change, and develop a change-oriented leadership style that authors Kee and Newcomer call transformational stewardship. A comprehensive approach to leading change, Transforming Public and Nonprofit Organizations: Stewardship for Leading Change provides public and nonprofit leaders and students of leadership, management, and organizational change with theoretical knowledge and practical tools for accomplishing change goals while protecting the broader public interest. This insightful and useful guide offers: An introduction to the change-oriented leadership concept, transformational stewardship An easy-to-follow model for initiating change in the public interest Case studies, practical tips, and resources for additional learning An organizational assessment instrument to gauge readiness for major change A 360-degree assessment instrument to identify individual leadership strengths and areas for improvement