A raw, revealing and powerful account of life inside, as told by prison inmates. Violence. Gangs. Drugs. Smuggling. Weapons. Scams. Hierarchy. Murder. Welcome to prison life in New Zealand. Most New Zealanders will never know what it’s like to do time, to spend days, months, years, even decades behind bars with some of the country’s most dangerous, volatile and notorious criminals. For the men and women who have spent time inside, it’s an experience they will never forget. These are their stories. Behind Bars takes you deep into the prisons of New Zealand and reveals the private lives of inmates — their first night inside, how they spend their time, how they change, learn who to trust, how to fit in and, ultimately, how they survive. A raw and fascinating glimpse into a world most of us can only imagine. ‘You exist, you survive. You see many things, and you meet many people you wish to God you’d never met. Prison is not real. What happens in there happens, but it’s not real life.’

On the morning of 7 November 2011, Tracey Marceau lived every mother's worst nightmare. A young man entered her home, pushing Tracey to the side before kicking and repeatedly stabbing her daughter. Christie died in her mother's arms. Christie's killer, Akshay Chand, was released on bail just a month earlier for kidnapping Christie, during which he threatened to rape and kill her. Christie had begged the courts to keep him in custody, fearing for her life. Her death was entirely preventable. Christie is the story of her life, the events leading up to her killing, and previously untold details of what happened that day. Tracey shares how she and the family pulled together amid unthinkable tragedy and got their lives back on track. Importantly, this book questions how a calculating, cold-blooded killer could be found not guiltily on grounds on insanity, and how our country's bail laws could let an ordinary family down so disastrously. Raw, moving and thought-provoking, Christie is a tribute to a daughter taken too soon. 'Christie will never be able to tell her story herself. But as the mum of such a bright star, I will ensure she is heard. I will never give up because I know that she never would have.' Tracey Marceau Royalties from the sale of this book go to The Christie Marceau Charitable Trust

World Heritage Sites are some of the most recognised locations around the world. They include natural sites such as the Grand Canyon and the Great Barrier and cultural ones such as the Pyramids at Giza, the Walled City of Baku in Azerbaijan and the Historic Centre of Riga in Latvia. The responsibility to manage them successfully and ensure that the resources are not damaged by visitors, war or environment is therefore vital. Managing World Heritage Sites covers the management issues encountered at cultural and natural UNESCO World Heritage Sites). WHS sites are high profile and as their designation states they are unique. They are often government owned and subject to political debate, they have iconic status and are therefore crucial to national tourism industries, and often involve a large number of stakeholders within their management structures. This text considers all of these aspects in arriving at solutions for site management principles. In 12 chapters and 5 case studies it covers issues such as WHS designation, marketing, visitor management, revenue generation and management. Each chapter will examine the management issues associated with managing heritage within the WH Sites, making clear use of management practices to apply the theory. Managing World Heritage Sites: • Includes international case studies such as World Heritage Sites in the Americas, Machupicchu, Stonehenge, Central Eastern Rainforest Reserves of Australia, Megalithic Temples of Malta.• Is authored by an international contributor team of well known and respected experts in this field • Has a user friendly and logical structure including aims, introduction, case study, conclusion, references and websites and examples best practice. • 5 specific case study chapters including a location map, an explanation of key issues, conclusion, and questions for self-study

'Managing Visitor Attractions' is a unique text that provides a cutting edge insight into the issues, principles and practices of visitor attractions today and into the future. Divided into five parts, the book tackles the following topics: · the role and nature of visitor attractions · the development of visitor attraction provision · the management of visitor attractions · the marketing of visitor attractions · future issues and trends With contributions from around the world, the book is illustrated with up-to-date, international case studies from the UK, USA, Singapore, Australia, New Zealand, China, Denmark and Canada. It is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field.

This case study is part of the Contemporary Cases Online series. The series provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning.

This case study is part of the Contemporary Cases Online series. The series provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning.

Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. As this area grows, there are still many questions to be answered and issues to be understood - such as what visitor attractions actually are, what forces drive their development, who visits them and why, how they are funded, and what the numerous day-to-day challenges are in respect of their management and marketing. The second edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future. Now in its 2nd edition, Managing Visitor Attractions: New Directions has been fully revised and updated to include new case studies on attractions in Singapore, seasonal variation, religion-based attractions, HRM issues and heritage tourism. It also includes five new chapters looking at attraction success and failure, interpretation, school excursions, managing gardens and brand management. Divided into five parts, the book tackles the following core topics: - the role and nature of visitor attractions - the development of visitor attraction provision - the management of visitor attractions - the marketing of visitor attractions - future issues and trends With contributions from around the world, this is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field.

This case study is part of the Contemporary Cases Online series. The series provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning.

This book considers visitor management (VM) as a component of destination management at all levels of a destination and involving a wide range of stakeholders. It aims to demonstrate current knowledge on VM and to provide insights into conceptual issues rather than providing merely descriptive case studies. This book is primarily aimed at postgraduate students and researchers. The introduction and foundation chapters in Part I provide the context for the book as well as the broader topic of VM. Part II considers critical concepts in VM (indicators and standards-based VM frameworks, VM and service quality and visitor affinity) while Part III illustrates current issues in VM (visitor monitoring, tourist behaviour and vandalism, and the use of technology). Part IV of the book addresses guiding and interpretation, and their roles and relevance in VM. The book has 15 chapters and a subject index.

This case study is part of the Contemporary Cases Online series. The series provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning.